Shipping policy

Shipping Policy

Thank you for shopping at Alex Avenue! Here's everything you need to know about how we handle shipping.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Standard Shipping – 5–7 business days

Expedited Shipping – 2–3 business days

Overnight Shipping – 1 business day

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping

We offer free standard shipping on all orders over $50 within the United States.

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary.

Order Tracking

Once your order has shipped, you'll receive an email with a tracking number. You can use this to monitor your delivery status.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at alexavenueshopify@gmail.com and we'll work with the carrier to resolve the issue.

Questions?

For any shipping-related inquiries, reach out to us at alexavenueshopify@gmail.com — we're happy to help!